FREQUENTLY ASKED QUESTIONS

We are sorry for any Delays due to Covid, we will do our best to provide the most efficient service possible in these unpredictable times.
Our partnered courier services are taking on increasing volume in shipments and workload.

We are working very closely with our courier partners to make sure deliveries are made on time during the Coronavirus pandemic.
Our warehouse is working at normal capacity at this stage. However, due to the current situation in Victoria regarding COVID-19 some courier delays at this time are expected.

We seek your kind understanding during this period. Below are some updates from our courier partners for your reference.

Aramex (Fastway): https://www.aramex.com.au/contact-us/service-updates/covid-19/

Toll: https://www.tollgroup.com/toll-service-updates

AUSPost: https://auspost.com.au/about-us/news-media/important-updates/coronavirus

STILL HAVE QUESTIONS? CONTACT US

CONTACT US